Privacy Policy
This Privacy Policy describes how Truffle Kings (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.trufflekings.co (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
1. Information We Collect Directly from You:
• Basic contact details including your name, address, phone number, and email.
• Order information including your billing address, shipping address, payment confirmation, email address, and phone number.
• Account information including your username, password, and security questions.
• Shopping information including items you view, put in your cart, or add to your wishlist.
• Customer support information such as details included in communications with us.
2. Information We Collect through Cookies:
We automatically collect certain information about your interaction with the Services (“Usage Data”) using cookies, pixels, and similar technologies. This may include:
• Device information, browser information, and network connection details.
• Your IP address and interaction details with our Services.
3. Information We Obtain from Third Parties:
We may also collect information from vendors and service providers, including payment processors, IT management tools, or advertising partners.
How We Use Your Personal Information
We use your personal information for purposes such as:
• Providing Products and Services: Processing payments, fulfilling orders, managing accounts, and facilitating returns or exchanges.
• Marketing and Advertising: Sending promotional communications and tailoring advertisements.
• Security and Fraud Prevention: Detecting and preventing fraudulent or malicious activity.
• Communicating with You: Providing customer support and responding to inquiries.
How We Disclose Personal Information
We may share your personal information under the following circumstances:
• With vendors and service providers (e.g., payment processors, fulfillment partners).
• With business and marketing partners to advertise and deliver services.
• When required for legal obligations or to protect our rights.
User-Generated Content
If you post reviews or other user-generated content on public areas of our Site, this content will be accessible to anyone. We are not responsible for how this information may be used by others.
Third-Party Websites and Links
Our Site may include links to third-party websites. We are not responsible for the privacy or security of these websites. We encourage you to review their privacy policies separately.
Security and Retention of Your Information
While we take reasonable measures to protect your information, no security measures are perfect. We recommend not sharing sensitive information over unsecure channels.
Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
• Right to Access: Request access to personal information we hold about you.
• Right to Delete: Request deletion of personal information.
• Right to Correct: Request correction of inaccurate information.
Complaints
If you have any concerns or complaints, please contact us at info@trufflekings.co.
Contact
If you have any questions about this Privacy Policy or how we process your information, please email us at info@trufflekings.co.